Have a question or need help? We're here for you. Send us a message and we'll respond as soon as possible.
Find answers to common questions about Pho-To
The Free plan includes 50 photo uploads with basic privacy controls and shared albums. The Premium plan ($29 for 6 months) offers unlimited photo storage, advanced privacy controls, AI-powered organization, and priority support. Perfect for weddings and events with many photos!
Yes! You can upgrade to Premium at any time from your account settings. Your existing photos will remain, and you'll immediately get access to unlimited storage and all premium features.
Create an album and share it using a secure link. Anyone with the link can view and contribute photos to the album. You maintain full control and can manage permissions, revoke access, or download all photos at any time.
Absolutely. All photos are stored securely with enterprise-grade encryption. Your albums are private by default and only accessible to people you explicitly share them with. We never use your photos for advertising or share them with third parties.
We support all common image formats including JPG, PNG, HEIC, and WebP. Premium members also get support for RAW formats and videos. Files are automatically optimized for fast viewing while preserving quality.
Yes! You can download individual photos or entire albums at any time. Your photos are always yours, and you have complete control over your content. Premium members can download in original quality.
Your photos remain safe and accessible. You'll revert to the Free plan limits (50 photos), but you can still view, download, and share all your existing albums. You can renew anytime to continue uploading unlimited photos.
You can delete your account at any time from your account settings. All your photos and albums will be permanently removed. We recommend downloading your photos before deleting your account.
Still have questions?
Send us a message